Germany's best online stores 2023

Major consumer survey decides: Fensterdichtungen.org is one of the best online stores of 2023

preisverleihung beste Shops Deutschlands

Sarah and Noel Zich accepted the award at the "Germany's Best Online Shops 2023" award ceremony in Berlin. Photo: Thomas Ecke / ntv / DISQ / DU

The Bad Wünnenberg-based family business Stareno GmbH was named Best Online Shop 2023 in the window and door seals category for its online store www.fensterdichtungen.org by the German Institute for Service Quality (DISQ) and the TV news channel ntv. Around 80,000 customer opinions decided on the best companies in 102 categories.

The customer satisfaction survey focused on the areas of value for money, product range, customer service, website/app, order and payment terms as well as shipping and returns. After a total of 1001 rated stores, according to customer opinions, not only online giants such as H&M, Ikea or MediaMarkt are among the best online stores in 2023, but also the online store for window and door seals founded by Managing Director Hardy Zich.

Hardy Zich launched the online store "fensterdichtungen.org" in 2013 from the original specialist company for windows and doors, Stareno GmbH. The focus was on older window and door seals, particularly those made of wood and plastic, which are offered to end consumers. In this context, customer service and support from purchase to installation are the top priorities.

He is now passing on his decades of expertise in the field of windows and doors to his two children Sarah and Noel Zich, who are leading the company into the future. Both accepted the award for Best Online Shop 2023 in the window and door seals category on behalf of the entire company at the award ceremony at the Bertelsmann representative office in Berlin.

The product window seal is often underestimated. With little effort and ease of use, it offers great benefits for the end user and can extend the service life of windows. Gaskets are crucial to ensure that windows are airtight, watertight and energy efficient. By reducing energy consumption, window seals can lead to significant cost savings on energy bills. In addition, the lower energy consumption leads to a reduction in CO2 emissions and ecological footprint.